Performance Management is the key to successful and continuous improvement of performance, quality and costs in your IT. Performance Management consists of four basic components: A sustainable reduction of IT costs, clear transparency of current and future costs, an ongoing adjustment and improvement of existing key performance indicators, as well as continuous monitoring and reporting of the most important key performance indicators.
- Why IT cost control can sustainably improve your understanding of IT costs
- Why is Performance Management more than IT cost control?
- How can IT costs be reduced while maintaining the same performance?
- Our consulting services – Why 4C?
Why IT cost control can sustainably improve your understanding of IT costs
A well-designed IT cost control system enables you to significantly improve your understanding of IT costs in your company in no time and enables new opportunities for further future-proof IT investments. Further advantages which result from this are among others:
- Enhancement of the internal reputation of IT through improved transparency
- Increased value creation of the business units through improved business alignment
- Improved planning process
- Improved quality of IT services
- Increased efficiency through improved resource management
- Improved information base for the derivation of the ideal sourcing strategy
- Reducing redundant IT projects
- Recognition of potential savings through increased transparency
These benefits require complete visibility over your IT costs, but allow you to sustainably improve the performance and efficiency of your IT.
Why is Performane Management more than IT cost control?
Performance management in the IT organization consists of significantly more aspects than just controlling IT costs. Besides the right allocation of costs and the invoicing of costs according to source, suitable quality- and performance-oriented KPIs must be defined and regularly collected. The KPIs comprise financial indicators and indicators for controlling quality and performance aspects. They can also form a basis for the arrangement of service level agreements. Consistent key performance indicators can create a uniform basis for internal and external decision-making. The key figures are consolidated in the receiver-specific reporting in order to gain a quick overview of the various business areas and their IT costs. Standardized and documented KPIs support internal and external benchmarking.
How can IT costs be reduced while maintaining the same performance?
Performance management brings transparency to IT costs and can therefore also help to reduce IT costs. Potential cost savings can be identified more easily if IT know-how is also incorporated into the cost analysis instruments. The cost information gained can be used to identify short-term and sustainable savings potential in the areas of infrastructure, business applications and crossfunctions. The potentials require an understanding of IT architecture and IT operations in order to evaluate them realistically. Examples include standardization of IT hardware, consolidation or harmonization of applications, and outsourcing of application support and development from selected applications to third parties.
Our consulting services – Why 4C?
We support you in establishing a sustainable performance management in your IT organization and in continuously improving quality, performance and costs. In addition, we will assist you with IT cost management, the identification and collection of KPIs and the identification of potential savings as temporary co-pilots and accompany you in the implementation and acceptance of your IT performance management. We will help you to overcome the pitfalls and hurdles on your way or to find another way to reach your goal.
Our consulting services at a glance
The process for designing an IT performance management comprises all necessary components, from the definition of cost types, to the transparent charging of costs according to the source, to the reporting according to the recipient, which guarantees transparency and acceptance.
Consulting project
As part of a consulting project, we support you in the implementation of performance management and its necessary components as well as in embedding a sustainable IT cost management that ensures that your IT is capable of coping with the changes that occur in the company, the market or the technology.
Why 4C?
We have experts for the necessary topics to gain a holistic view of the CIO area and its embedding in the company as well as in the business models. The combination of transparency, IT cost control, reporting and mobilization for the necessary changes on all levels and the experience of the concrete challenges during the implementation guarantee a sustainable performance management.
Experience - We advise our clients on a wide range of IT and digitization issues and accompany them from strategy to implementation.
4C GROUP offers its customers implementation success.
If you share our approaches and want to take your IT to a new level in order to meet the challenges of your business and the autonomy aspirations of your business, contact us.
Our boschure for IT Performance Management
Whitepaper on transparency in IT costs
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Whitepaper on transparency in IT costs
- The three core challenges of an efficient IT controlling
- Reasonable targets: Establishment of an IT controlling
- Procedure for creating transparency and controllability of IT costs
- Transformation and change
Our experts for IT Performance Management
Get in touch with us through Xing or LinkedIn
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Martin Stephany
Partner
Industrial Engineer
Industrial Engineer
Martin Stephany sees the successful transformation as the focus of his consultancy work in order to achieve sustainable customer benefit, with qualitative and quantitative analysis being the basis for consultation and complex content. He specializes in the areas of IT strategy, IT transformation, sourcing management and cloudification and has extensive experience in numerous industries including IT services, financial services, healthcare and intellectual property.
Joerg Bassen
Senior Partner
Master of Engineering and Business Administration
Master of Engineering and Business Administration
At 4C you will not encounter consultants corresponding to usual stereotypes. And certainly not in the person of Joerg Bassen, who - as an engineer - stands for the principle of gravity, that means a down-to-earth attitude, objectivity, careful consideration and thorough analysis. Not only our clients benefit from his “engineer’s viewpoint” and his distinctive analytical skills, but also our internal knowledge exchange and qualification activities for our consultants. In CIO Advisory, Jörg Bassen is our specialist for all CIO topics and the alignment of corporate IT to an efficient, modern and innovative IT service organization. In addition, he develops innovative, digital business models for companies in the Digital Business Innovation Competence Center and anchors them in organizations and IT systems. His consulting focus areas include IT strategy, IT control, digitalization strategy, and digital business model analysis and development. He has extensive experience in various industry sectors.
Christopher Kaetz
Manager
Master of Science in International Management
Master of Science in International Management
Competent, Creative, Change Driven, and Customer Focused - These are the four values that guide every 4C person in their daily work. For Christopher Kaetz, the foundation of the 4C values, the competence, is the central element in creating lasting added value for every customer. His personal competence is based not only on his business know-how, but also on many years of consulting experience from a wide variety of organizations, companies and industries.
His focus in CIO Advisory is on IT strategy and control, Target Operating Model, and Cloudification.
Martin Stephany
Partner
Industrial Engineer
Industrial Engineer
Martin Stephany sees the successful transformation as the focus of his consultancy work in order to achieve sustainable customer benefit, with qualitative and quantitative analysis being the basis for consultation and complex content. He specializes in the areas of IT strategy, IT transformation, sourcing management and cloudification and has extensive experience in numerous industries including IT services, financial services, healthcare and intellectual property.
Joerg Bassen
Senior Partner
Master of Engineering and Business Administration
Master of Engineering and Business Administration
At 4C you will not encounter consultants corresponding to usual stereotypes. And certainly not in the person of Joerg Bassen, who - as an engineer - stands for the principle of gravity, that means a down-to-earth attitude, objectivity, careful consideration and thorough analysis. Not only our clients benefit from his “engineer’s viewpoint” and his distinctive analytical skills, but also our internal knowledge exchange and qualification activities for our consultants. In CIO Advisory, Jörg Bassen is our specialist for all CIO topics and the alignment of corporate IT to an efficient, modern and innovative IT service organization. In addition, he develops innovative, digital business models for companies in the Digital Business Innovation Competence Center and anchors them in organizations and IT systems. His consulting focus areas include IT strategy, IT control, digitalization strategy, and digital business model analysis and development. He has extensive experience in various industry sectors.
Christopher Kaetz
Manager
Master of Science in International Management
Master of Science in International Management
Competent, Creative, Change Driven, and Customer Focused - These are the four values that guide every 4C person in their daily work. For Christopher Kaetz, the foundation of the 4C values, the competence, is the central element in creating lasting added value for every customer. His personal competence is based not only on his business know-how, but also on many years of consulting experience from a wide variety of organizations, companies and industries.
His focus in CIO Advisory is on IT strategy and control, Target Operating Model, and Cloudification.