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The Key to Success: How Strategic Workforce Management Supports Your Business Goals

The importance of Strategic Workforce Management (SWM) is rapidly increasing in companies. This is due to SWM's ability to ensure the necessary resources for business operations over a defined time horizon while accounting for business development. Strategic Workforce Management links the demands of strategic business goals with proactive resource planning. This enables companies to anticipate the skills their workforce will need, even in dynamic environments.

Through a holistic approach-from the business strategy, derived HR strategy, and strategic planning to execution and implementation monitoring-organizations can make informed workforce decisions. Companies gain the capability not only to understand the current skills of their employees but also to identify the future skills required to achieve their business objectives.

The Value of Strategic Workforce Management for Organizations

Strategic Workforce Management (SWM) helps ensure the right number of people with the right skills are available at the right time and place. It supports well-informed workforce decisions and serves as an integral part of financial planning. Demographic changes and the skills shortage significantly impact organizations, and SWM accounts for these external influences to support businesses in achieving their long-term objectives.

Organizations must proactively address critical questions: What skills do we currently possess? What skill composition will we need to operate successfully in five years? How many employees are necessary to meet our business goals? Where and how will we deploy our workforce?

Although the importance of SWM is widely recognized, many organizations face challenges in its implementation, which often complicate the adoption of SWM. We recommend following the phased model outlined below to address these obstacles effectively.

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Phase Model

Are You Facing the Challenge of Establishing Strategic Workforce Management in Your Organization?

Organizations often struggle to identify the right starting point for such an initiative. The phased model outlined here provides guidance for taking the first steps effectively.

HR Strategy & Model Definition

The starting point is the business strategy and the corresponding HR strategy derived from it. Once established, the next phase involves model definition and ensuring a solid data foundation. In this phase, an analysis ensures that the organization's professional, technical, and cultural prerequisites are taken into account. These prerequisites must be integrated into the model definition and data foundation to successfully implement the planning model and its associated planning process.

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Additional Examples of Various Aspects of Professional, Technical, and Cultural Requirements Include:

Professional
Technical
Cultural

  • Establishment of the Planning Model (e.g., scope of internal/external employees)
  • Definition of the Planning Approach (e.g., driver-based planning)
  • Establishment of Required Structures and Professionals Framework (e.g., job architecture)
  • Definition of Governance and Planning Process Methodology 

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  • Ensuring global availability of all necessary data with up-to-date accuracy and quality
  • Defining data ownership for required personnel and financial data
  • Defining data integration (interfaces)
  • Systematic implementation of the functional concept through a planning system

 

  • Analysis of the current understanding and importance of SWM within the organization
  • Establishment of an effective change management approach
  • Preparation and execution of communication and training initiatives

 

Model Definition & Data Foundation

A key focus of the Model Definition & Data Foundation phase is the establishment of the planning model. The starting point is a well-established HR strategy aligned with the personnel requirements of the business units. To define the planning model, the relevant planning dimensions for the organization are first determined. These dimensions must address the key questions of strategic workforce planning. For instance, if a company aims to plan the capacity and costs for its current and future roles, the planning dimensions must reflect these needs (e.g., Roles, FTE/HC, and Costs). The dimensions of Time and Location set the framework for the planning model. Within these dimensions, the time horizon of the strategic workforce planning is established, and the organizational structure is represented-for example, by regions, business units, legal entities, and locations.

Simulation and Planning

The Simulation and Planning phase focuses on preparing and executing the strategic planning process. In this phase, it is crucial for organizations to define the governance (process management), method of execution (centralized/decentralized), as well as roles and responsibilities for the strategic planning process. Who is authorized to plan workforce capacities and costs for specific business units or legal entities? How will planners and other involved parties collaborate within the process? Addressing these central questions helps organizations define a planning approach that ideally integrates seamlessly into broader enterprise-wide planning processes.

Implementation & Implementation Monitoring

Following the successful completion of strategic workforce planning, the phases of implementation and implementation monitoring take place. A core element of successfully implementing the workforce plan is deriving and applying appropriate HR tools such as recruiting, succession planning, personnel development, and training and enablement programs. Through close collaboration between HR and business units, HR tools can be tailored to align with the strategic workforce plan and individual business needs.

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Our Approach

Our approach to Strategic Workforce Management follows a clear and structured process: from analyzing your current situation to developing a tailored HR strategy, through to targeted implementation and continuous optimization. Every step is aligned with your business objectives and future requirements.

1. Inventory

We prioritize a tailored approach for each client, starting with an assessment and comprehensive analysis of your current HR strategy and workforce needs.

2. HR Strategy

Next, we work with you to develop a customized HR strategy that addresses your unique needs and supports your overarching business objectives.

3. Strategic Workforce Planning

In the next step, we create a tailored planning model that serves as the foundation for your strategic workforce planning. Using best practices, we optimize your workforce management.

4. Implementation and Monitoring

We assist our clients in implementing their strategic workforce plans. Continuous monitoring through implementation control and timely adjustments to the strategy ensure long-term success.

Why 4C?

As an experienced management consultandy, we understand the challenges and opportunities in today's dynamic world of work. Our approach, combined with deep expertise, pragmatic methods, and cutting-edge technology, makes us the ideal partner to help you achieve your Strategic Workforce Management goals. Contact us to shape the future of your organization together.

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Claudia Bauer

Head of Marketing & Business Development

+49 89 599 882 0

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Maike Ring

Expert Marketing & Business Development

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